Thursday, February 28, 2008

Big Swinging Dick, Customer Support

So I had an interview today, wasn't too keen on the firm but what the heck.
And I was right, the guy was a big swinging dick, smart I'm sure but a dick nonetheless. I don't know how this happens to people. I know certain things are genetic, like sexual orientation (contrary to Republics quip of it being a "life choice"...right Sen. Larry Craig who even now insists he isnt gay, it was just him "sinning"...ass. Or how about those who are "cured" of's called "denial" you shmucks and of course the bigger gits are the ones around them who has instilled this sense that heterosexuality is the only natural state. Bring back the Greeks I say...without the underage sex though this begs the argument of what is considered morally acceptable and honestly, there's no one I have met who hasn't looked at me as though I was a nut job when I spoke about the topic. I digress)
But how does this guy grow up to be a dick? Betchya his head gets bigger when he pops in a blue pill

Anyway. Also, I love Bose. So I got the gorgeous headphones but now, thanks to frequent use, they have developed that horrible problem those stolen British Airways headphones they used to sell in Nehru Place for Rs. 200 had -- the sound goes off and comes back when you jiggle the wire. My grand dad has a drawerful of headphones witht he wires running into the headset, all scotchtaped up. I kid you not. It looks like an amateur dried to put them through the mummification process.
I remember once, we got him a new pair just to find them taped up three days later. Further investigation revealed he had taped them up in *anticipation*. Preemptive strike what?!

Anyway, these earphones have the same problem now. However
* Bose has a support number clearly listed on the site. You don't have to go through a myriad of links to find it (hear that Cingular you bastards!! And doubletime for you Time Warner you sodden c****)
* The phone menu options are at most three as opposed to me having to sit with a post-it to write down the options as I go along to avoid it should i get cut (hear me Cingular you assholes!)
* The guy is polite (TimeWarner, wtf??)
* The guy *asks* for a number *he* can call *me* back on!! Holy crap, gimme some stock, I love this company I really do!
* It took 4 minutes to set up an exchange. I could weep
* I told him I may be leaving the country soon -- turn around time, two weeks and shipping any where in the world. On them. For the trouble they caused me.

When you buy a product, say like a computer or Windows, the relationship ends as you walk out the door. With Bose and Apple, it begins with buying their product.

How sappy do I sound? But I really do love them

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